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Cartier Jobs 2022 – Client Service Associate Jobs In Dubai

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Cartier Careers – Hiring For Client Service Associate Jobs In UAE

Cartier Client Service Associate Job – Hey Guys, There Is A Good News For Those Who Are Seeking For Jobs In UAE Here Is a Great Career Opportunity Available. Thousands Of Companies Hiring Now In UAE But Here We Are Sharing Information About Cartier Careers. Recently Cartier Located In UAE Shared A Job Notification. According To The Notification Cartier Open Hiring For Client Service Associate Position, Job Available On Dubai Location. And Company Will Pay Full Amount Of Your Work, Cartier Dubai Pay A Salary Or Payout Of 2604.00 AED per Month Basis To The Selected Candidates. So Guys Who Are Interested In Work With Cartier Dubai, Can Apply For Client Service Associate Position But Before Applying For The Job First Read-out Full Job Description Mentioned Below And Check Your Eligibility Required For Client Service Associate Vacancies @www.cartier.com 

Brief Information About Client Service Associate Vacancy At Cartier UAE

Company / Organization Cartier
Job Profile Or Position Client Service Associate
Job Type Full Time
Salary Or Payout AED 2604.00 per month
Job Location Dubai, UAE
Company Website www.cartier.com

 

Job Description For Cartier Jobs

  • Reference Code: 84061

    Client Service Associate

    DUBAI, DU, AE
    Permanent

    The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 8,500+ colleagues of 90 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.

    He/she is an ambassador of excellence in Service & Operation, managing all the Client Service activity. The CS Associate must demonstrate a high level of experience and practical application of the brand policies and procedures. He/she always adopt a solution-oriented mindset.

     

    Role overview:

     

    • Ensure the registration of all repair order on IRIS system
    • Check the client eligibility to FOC programs
    • Identify and check spare part availability on the systems
    • Handle with admin team the boutique stock repair and sticker maintenance
    • Organize the transfer to the relevant repair location
    • Follow-up with on the repair lead-time with the relevant team
    • Organize the repair delivery via FedEx and manage remote payment
    • Ensure Quality Check upon repair reception
    • Process product exchange related to after-sales
    • Support the SA team on CS policies/procedure/repair feasibility
    • Support the SA team on the floor when required (CS clients)
    • Brief boutique teams on CS updates (new projects, services, activations…)
    • Support Dubai Mall CS Team (repair delivery, collection call, lead-time update…)
    • Ensure coordination with Call Center on CS topics
    • Be proficient in Cartier operation systems (Wise, NSI/IRIS, Kering portal…)
    • Ensure smooth and clear communication with all the stakeholders
    • Build and ensure strong relationship with RCS workshop technician and Operation platform regarding the repair quality, lead delay and Cartier rules and policies
    • Be part of the monthly meeting with workshop technician to align on repair performance and new services (lead time, quality check, CS program, personalization…) General Information

     

    Your background:

     

    • Excellent verbal and written communication skills
    • Strong interpersonal skills; empathy, confidence, patience, team-player
    • Ability to prioritize in a high traffic environment and work under pressure
    • Strong solution-driver, client-focused
    • Reliable and flexible
    • Accurate, organized and efficient
    • Good knowledge of MS Office and after-sales system

     

    Apply Now For Client Service Associate Jobs In Cartier Dubai

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