It's your career. It's your life.

It's your time. Work can work.

It's your career. It's your life.

It's your time. Work can work.

flydubai Jobs 2022 – Coordinator Jobs In UAE

flydubai Jobs – Coordinator – Customer Engagement Vacancies In UAE, flydubai Careers, Jobs At flydubai UAE, Jobs in UAE, Latest flydubai Jobs in UAE, Government Jobs in UAE, flydubai UAE Careers, Coordinator – Customer Engagement Jobs vacancies in UAE, Careers @www.flydubai.com, Jobs in UAE for Freshers, Full Time Jobs in UAE, UAE Jobs Online, Work From Home Jobs, Jobs for Freshers in UAE, Government Jobs In United Arab Emirates

flydubai Careers – Hiring For Coordinator – Customer Engagement Jobs In UAE

flydubai Coordinator – Customer Engagement Job – Hey Guys, There Is A Good News For Those Who Are Seeking For Jobs In UAE Here Is a Great Career Opportunity Available. Thousands Of Companies Hiring Now In UAE But Here We Are Sharing Information About flydubai Careers. Recently flydubai Located In UAE Shared A Job Notification. According To The Notification flydubai Open Hiring For Coordinator – Customer Engagement Position, Job Available On UAE Location. And Company Will Pay Full Amount Of Your Work, flydubai UAE Pay A Salary Or Payout Of 3453.00 AED per month Basis To The Selected Candidates. So Guys Who Are Interested In Work With flydubai UAE, Can Apply For Coordinator – Customer Engagement Position But Before Applying For The Job First Read-out Full Job Description Mentioned Below And Check Your Eligibility Required For Coordinator – Customer Engagement Vacancies @www.flydubai.com 

Brief Information About Coordinator – Customer Engagement Vacancy At flydubai UAE

Company / Organization flydubai
Job Profile Or Position Coordinator – Customer Engagement
Job Type Full Time
Salary Or Payout AED 3453.00 per month
Job Location UAE, UAE
Company Website www.flydubai.com

 

Job Description For flydubai Jobs

Job details

Job Type
Full-time

Full Job Description

Coordinator – Customer Engagement – 22000461

United Arab Emirates
Closing Date: Jul 4th 2022


MAIN OBJECTIVE OF ROLE

To create an exceptional customer experience for flydubai passengers across all our digital channels. You will be responsible for engaging the customer, premium/special assistance customer, media and service provider in the traditional email sphere with the aim of engaging with customers and addressing and resolving issues in a timely manner. You will look to push the boundaries of customer care through engagement, providing relevant information and interacting positively amongst the customer communities.

KEY RESPONSIBILITIES

  • Responds to interactions and engagements with customers and third parties in real time in the digital customer communications channels. Acts as a liaison in this space across all digital channels; participates in conversations, answers questions, offers solutions to resolve customer complaints and enquiries.
  • Ensures the flydubai brand is represented in interactions and engagements with customers, replying in a clear, accurate, concise and positive manner in line with our brand values and Customer Services Quality standards. Understands, interprets and resolves issues quickly and decisively. Monitors and supports all digital channels ensuring flydubai’s reputation is maintained.
  • Manages customer settlement processes to completion. Escalates and knows when to escalate issues further within the immediate and company teams.
  • Contributes to maintain accuracy and relevance of the working templates and guidelines as part of the knowledge base ensuring the required quality standard is always adhered to when responding to and engaging with customers. Keeps accurate records of interactions and engagements in the appropriate systems.
  • Participates actively in communications and operational updates during times of regular operations, irregular operations, disruptions or incidents by engaging appropriately with team members, stakeholders and customers.
  • Keeps informed with industry trends and news and takes part in appropriate and regular training to ensure continued professional growth enabling the opportunity to exceed objectives.

Qualifications

MINIMUM QUALIFICATIONS / EXPERIENCE/ KNOWLEDGE / SKILLS

Minimum Education Level Required

  • High school Diploma (or equivalent)

Education / Experience Specific Requirements

  • Experience in travel industry or customer service/engagement environment
  • Preferred No. of Years (without Relevant Degree) – 2

Systems, Licensing, Language or Certification Requirements

  • Bilingual English/Arabic or English/Russian would be beneficial

CORE COMPETENCIES

  • Customer Focus
  • Team work
  • Effective Communication
  • Personal Accountability & Commitment to achieve
  • Resilience and Flexibility (Can do attitude)

ISR Requirements
Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day to day business operations.

Apply Now For Coordinator – Customer Engagement Jobs In flydubai UAE

 

Related Articles

LEAVE A REPLY

Please enter your comment!
Please enter your name here

- Advertisement -spot_img

Latest Articles